bz66 Privacy Policy

bz66 collects personal data from players in order to operate the platform safely, process transactions, comply with applicable legal obligations, and deliver a personalised gaming experience. We collect only the information that is genuinely necessary for these purposes and do not engage in excessive or speculative data collection.

The categories of personal data we collect are described in the table below:

Where bz66 is required by applicable anti-money laundering (AML) obligations or responsible gaming requirements to collect enhanced due diligence information, we may request additional documentation such as proof of source of funds, a utility bill, or a bank statement.

bz66 uses the personal data we collect for the following specific purposes. Each purpose is supported by a legitimate legal basis, ensuring that your data is never used in a manner that is arbitrary or disproportionate.

• Account creation and management: We use your identity and contact data to create and maintain your bz66 account, verify your identity, and manage your account settings and preferences.
• Transaction processing: We use your financial data to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank, and to maintain accurate records of your transaction history.
• Age and identity verification: We are required to verify that all players are at least 18 years of age. We use identity data, including NID documents and date of birth information, to fulfil this obligation.
• Fraud prevention and security: We analyse technical and usage data to detect and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and other prohibited conduct as described in our Terms & Conditions.
• Responsible gaming: We monitor gameplay patterns and usage data to identify players who may be exhibiting signs of problem gambling. This data is used to trigger responsible gaming interventions such as account flags, cooling-off prompts, or support team outreach. See our Responsible Gaming page for full details.
• Customer support: We use communications data and account information to respond to your support enquiries, resolve complaints, and improve the quality of the bz66 support service.
• Platform improvement: We use aggregated and anonymised usage data to analyse how players interact with the bz66 platform, identify areas for improvement, and develop new features and game offerings.
• Legal compliance: We use and retain your data as required by applicable law, including AML regulations, financial record-keeping requirements, and any lawful orders from competent authorities.
• Marketing communications (opt-in only): Where you have given explicit consent, we may use your contact data to send you promotional offers, seasonal bonuses (for example, during BPL cricket season, Eid, or Pohela Boishakh), and platform updates. You may withdraw consent and unsubscribe at any time by contacting [email protected].

bz66 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share your data only in the specific, limited circumstances described below, and only with parties who are contractually obligated to maintain appropriate data protection standards.

• Payment processors: We share the minimum necessary financial data with our payment processing partners — including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank — to facilitate deposits and withdrawals. These partners process your data under their own privacy policies and are responsible for the security of data within their systems.
• Game software providers: Third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited technical data (such as session tokens and player identifiers) to facilitate gameplay. These providers do not receive your name, contact details, or financial information.
• Identity verification services: Where bz66 uses a third-party KYC (Know Your Customer) provider to assist with identity document verification, your identity data is shared with that provider solely for verification purposes and is not retained by them beyond the verification period.
• Fraud prevention and AML service providers: We may share data with specialist fraud detection and anti-money laundering technology providers to assist with the detection and prevention of financial crime on the bz66 platform.
• Legal authorities: bz66 will disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of bz66, its players, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, player data may be transferred to the acquiring entity as part of the transaction. Players will be notified in advance of any such transfer and of any material changes to their privacy rights.

bz66 uses cookies and similar tracking technologies on the platform website. Cookies are small text files placed on your device by the bz66 website that allow us to recognise your browser, maintain your session, and improve your experience on the platform. Below is a summary of the types of cookies used by bz66:

bz66 does not use third-party advertising cookies, behavioural tracking cookies, or social media tracking pixels on the platform. You will not be tracked across other websites by cookies originating from bz66.

Most web browsers allow you to control cookies through their settings. You may choose to block or delete cookies from the bz66 website at any time. Please note that disabling strictly necessary cookies will impair the functionality of the platform and may prevent you from logging in to your account.

bz66 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your browser or app and the bz66 servers. This ensures that your login credentials, payment information, and personal data cannot be intercepted in transit.
• Encrypted data storage: Sensitive data stored in the bz66 database — including identity documents and payment references — is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to player personal data within bz66 is restricted on a strict need-to-know basis. Staff who access player data are trained in data protection principles and are bound by confidentiality obligations.
• Intrusion detection and monitoring: bz66's systems are continuously monitored for suspicious activity, unauthorised access attempts, and anomalous patterns that may indicate a security breach.
• Regular security reviews: The bz66 platform undergoes periodic security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident response: In the event of a data security incident that affects your personal data, bz66 will notify affected players promptly and take all necessary steps to contain the incident and prevent recurrence.

While bz66 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords, enable two-factor authentication where available, and contact [email protected] immediately if they suspect their account has been compromised.

As a registered player on the bz66 platform, you hold a number of important rights in relation to your personal data. bz66 is committed to respecting and facilitating the exercise of these rights. To exercise any of the rights described below, please contact the bz66 support team at [email protected] with the subject line "Privacy Rights Request".

• Right of access: You have the right to request a copy of the personal data that bz66 holds about you. We will provide this information within a reasonable timeframe following verification of your identity.
• Right to rectification: If any personal data held by bz66 is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain information directly through your bz66 account settings.
• Right to erasure: In certain circumstances, you have the right to request that bz66 delete your personal data. This right is subject to legal limitations — for example, bz66 is required to retain certain transaction and identity records for a defined period to comply with AML and financial record-keeping obligations, and these records cannot be deleted on request.
• Right to restrict processing: You have the right to request that bz66 restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where you have objected to processing pending verification of legitimate grounds.
• Right to data portability: Where bz66 processes your personal data on the basis of your consent or for the performance of a contract, you have the right to receive a copy of that data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data for marketing purposes at any time. You may also object to processing based on legitimate interests, though bz66 may be able to demonstrate compelling legitimate grounds that override your objection.
• Right to withdraw consent: Where bz66 processes your data on the basis of your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place prior to withdrawal.

bz66 will respond to privacy rights requests within 30 days of receipt. Where a request is complex or where a large volume of requests is received, the response period may be extended by a further 60 days, in which case bz66 will notify you of the extension and the reason for it.

bz66 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply to the main categories of personal data held by bz66:

When personal data reaches the end of its applicable retention period, bz66 will securely delete or anonymise it so that it can no longer be linked to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical analysis and platform improvement purposes.

Where you request account closure, bz66 will cease processing your data for active account management purposes immediately. However, certain categories of data will be retained for the periods specified above in order to comply with our legal obligations, even after your account has been closed.

bz66 may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or improvements to the bz66 platform. When changes are made, the updated Privacy Policy will be published on this page with a revised "Last Reviewed" date at the top of the document.

Where changes to the Privacy Policy are material — meaning they significantly affect your privacy rights or the way bz66 processes your personal data — we will notify registered players by email to the address associated with their bz66 account at least 14 days before the updated policy takes effect. We may also display a prominent notice on the bz66 platform homepage.

Your continued use of the bz66 platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you must cease using the bz66 platform and contact [email protected] to request account closure.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way bz66 handles your personal data, please contact the bz66 support team at [email protected]. All privacy-related enquiries are handled by a dedicated team and are acknowledged within 24 hours of receipt.

bz66 is committed to resolving privacy complaints fairly and promptly. Where a complaint cannot be resolved through direct communication with our support team, you may have the right to escalate the matter to the relevant data protection authority or competent court in your jurisdiction.